NbW’s project managers are experienced in wireless technology and therefore understand the delivery processes ensuring efficiency and effectiveness are maximised from day one. All are trained to Prince2 standards, which is a specific pre-requisite for local and central government work.

Our commercial department works hand in hand with our project managers during the early stages of a project, to ensure we maintain the best rates from the many suppliers involved in building the network.

Multi-skilled teams of NbW engineers are certified in health and safety, roof top awareness, tower rescue and all the other skills required for safe and effective site installations.

Each project manager ensures that all engineers and riggers required for the installation have all of the necessary skills, certification and training required to meet our health and safety guidelines. As health and safety plays an important role in maintaining our high levels of service and support, NbW is assessed by independent experts every six months.

Engineers arrive on site with the build survey results and everything required to complete the task and the skills to affect change to the installation if necessary.

All NbW engineers are fully trained and experienced in installing Wi-Fi, WiMAX and Licensed Radio systems, as well as IPCCTV and optical wireless solutions. All can commission RF, power, customer traffic and network management and in normal circumstances will stay until the site or link is completed for handover.

Once the hardware is installed on site, our engineers use GPRS-enabled PDA devices to access the NbW central database via a secure, encrypted link in order to carry out configuration and commissioning activities.

This technology forms a secure mobile extension of NbW’s unique Maintenance and Administration Toolkit (MAAT), providing a live, real time link with our Network Operating Centre and planning teams
in Sheffield.

A Link Deployment Form (LDF) is displayed on the PDA showing the parameters to be achieved. As this is provided directly from the database, it will be up to date and more accurate than any paper copy the engineer may have on site. Parts and serial numbers of the installed equipment are also registered on the database via the PDA and details of the RF installation are confirmed.

Any areas of non-compliance will be highlighted both to the engineer and also to the planning department via their view of the system. Adjustments can then be made on the spot to achieve compliance.

Once link acceptance has been achieved, the documentation required to hand over the link is immediately available for download and submission to the client.

" Since we have engaged NbW on our innovative and challenging programme to deliver our IPCCTV and mobile IP infrastructures, I am further convinced that our partnership will strengthen over the coming months and indeed years. “

Doug Sutherland – Head of Innovation, Leeds City Council